Update to EFAP | Employee Wellness services
VCH staff, medical staff and their families can access counselling and individual wellness services by calling 1-833-533-1577 for all of their EFAP needs. VCH's internal Employee and Family Assistance Program (EFAP) transitioned to an independent accredited external provider, TELUS Health, formerly LifeWorks. TELUS Health is Canada's largest Employee and Family Assistance Program (EFAP) provider, supporting employees and their families so they can manage work, health and life challenges. They offer a suite of in-person and virtual services, including 24/7 urgent or crisis counselling support, wellness concerns (health, financial, legal, etc), critical incident stress management (CISM), and short-term counselling services.

You can also access the TELUS Health One digital platform/mobile app, which offers personalized health and well-being content across a broad range of topics including mind, body, relationships, finances, and work.

We offer orientation sessions for staff who are interested in learning more about EFAP services offered through TELUS Health. If you are a VCH employee, please click here to learn more or email PeopleWellness@vch.ca with your questions. If you are a VCH employee, please click here to learn more or email PeopleWellness@vch.ca with your questions.