Counselling, Legal & Financial Services
EFAP provides assessment, short-term counselling, referral, case management, and follow-up services. Our counsellors work from a brief-therapy model, which is a therapeutic service model that incorporates clinical excellence. All EFAP counsellors practice the most current clinical approaches, empowering clients to move toward solution and wellness in a short-term frame.
Eligible employees and their immediate families may book an appointment for face-to-face sessions with a counsellor to work through personal, relationship, or workplace issues. Sessions are typically 60 minutes in length. Appointments are available from Monday to Friday, with flexible evening times also offered.
These sessions are conducted confidentially over the phone. Sessions are typically 60 minutes in length. As with in-person sessions, appointments are available from Monday to Friday, with flexible evening times also offered.
We recognize that traditional face-to-face psychotherapy is not always convenient or comfortable for everyone. Workplace, personal, and family responsibilities can make it difficult to find the time to schedule an in-person appointment at a therapist's office.
Cognitive Behavioural Therapy (CBT), an interactive and engaging treatment program, has proven to reduce depression, anxiety and stress. Two CBT delivery options are available through this portal; Counsellor-Supported or, Self-Referral
Helps individuals assess their own alcohol consumption patterns to determine if their drinking is likely to be harming their health or increasing their risk for future harm. You can access the website here http://www.alcoholscreening.org
HeretoHelp is a project of the BC Partners for Mental Health and Substance Use Information - http://www.heretohelp.bc.ca/screening/online/?screen=anxiety
HeretoHelp is a project of the BC Partners for Mental Health and Substance Use Information - http://www.heretohelp.bc.ca/screening/online/?screen=depression
Financial & Legal Support
Eligible clients have access to one free legal consultation per year in the area of law requested. Advice is provided by a lawyer. A session may run 30 to 60 minutes in length over the phone or in-person. Clients may retain the lawyer they speak to if needed at a discounted rate. This service does not provide consultation in the areas of labour or employment law due to possible conflict of interest.
Customized workshops, designed specifically for healthcare workers by Financial Literacy Counsel Inc. (FLCI), help participants to manage debt, plan for retirement and gain a better understanding of money, investing and savings programs. FLCI offers all participants the opportunity to schedule a one-on-one consultation, during which an individualized “financial prescription” is provided. These workshops are offered at various locations and times throughout the year, with information notices posted on employees’ internal online networks. In acute financial circumstances, or when attending a workshop is not an option, individual consultations can still be arranged.